Sales Executive – Job Description

As a Sales Executive, you will play a crucial role in providing advice to existing and new elderly customers in the community. Your role will involve receiving orders for laptops, desktops, CCTV, and personal alarm systems, while driving sales to achieve the company’s recurring growth targets. You will also build and maintain trust within the elderly community, execute marketing campaigns tailored to their needs, and manage the sales outlet help desk.

Key Responsibilities:

• Drive sales to achieve the company’s recurring growth targets by increasing business opportunities.
• Build and maintain trust among the elderly community through trust-transfer strategies such as effective sales conversations.
• Assist in executing marketing campaigns tailored to target market needs.
• Receive orders for laptops, desktops, CCTV, and personal alarm systems.
• Run the sales outlet help desk, accept customer complaints about products and services, and maintain records.
• Run sales and marketing campaigns to promote computer, laptop, CCTV, and personal alarm sales across the Scottish Borders.
• Maintain records of personal and corporate clients using the CRM system.
• Report to the New Business Manager and Corporate Client Account Manager.

Required Skills:

• Experience in a technical helpdesk role with marketing and customer account management skills related to computers, laptops, accessories, CCTV systems, and personal alarm systems.
• Understanding of the operation of technical products such as laptops, desktop computers, accessories, CCTV systems, and personal alarms.